Returns

If you’re unhappy with the products you received from Pleasure State, simply return them within the below timeframe and we’ll happily provide a refund where applicable. Your products must be in the condition you received them:

  • Unworn
  • Unsoiled
  • Intact, with tags attached
  • Preferably inside the original carton which it was sent to you to ensure the product is protected during transit.
  • Unfortunately we will be unable to accept the return if the product is damaged.

 

Refund

Exchange

Days to Return

Days to Process

Return Address

NZ*

100

Up to 14

Bendon Customer Service – Returns
8 Airpark Drive 
Airport Oaks 
MANUKAU 2022 
Auckland

AU*

100

Up to 14

Bendon Customer Service – Returns
Reply Paid 86256 
Building 7C, 2 Huntley Street 
ALEXANDRIA NSW 2015 

  • Attend your local Post Office and send the package back to us. *Please note, AU and NZ orders contain a pre paid returns label. For security and peace of mind, we strongly suggest registered post as unfortunately we are not liable for lost return parcels.
  • Once received, we will inspect and process the products. Please allow up to 21 days for us to receive your product and action your return request.